Quality control is at the heart of what we do. All our products carry a minimum 3 Year manufacturer's warranty. In the very unlikely event of a product failing we simply ask for the item to be returned and we will issue a replacement the same day. Postage costs will of course be fully reimbursed by Future Eden for any damaged items.
We also understand that the needs of a project often change during its life cycle. We are happy to accept any undamaged products and refund them to the full original purchase value. Please note that in the case of unused returns the sender will bear the cost of postage.
If you would like to take advantage of this offer just contact us with your details and we will be happy to help arrange the return and refund for you.